Data protection

1. Introduction

We are pleased to welcome you to our website and appreciate the interest you have taken in our services and our company.

The protection of your private and personal data is of great importance to us and we trust that you feel at home on your visit to our website.

We have always been committed to protecting your personal data and privacy when processing data, and have taken this into account in the design of our business processes.

We process the personal data that we collect when you visit our website, in the course of our business and communications or in our daily dealings, in accordance with the applicable data protection regulations of the European Union (EU General Data Protection Regulation – GDPR) and Germany (Federal Data Protection Act – BDSG).

1.1. Data collection

This data protection policy is intended to inform you about how we handle your personal data. Personal data are collected when you make use of our services, store your data in our data centre or when you visit our website. We also collect personal data regarding debtors and their legal or authorised representatives during the contractual performance of our commission.

1.2. Description

This data protection policy describes how we handle your personal data and how we com-ply with the statutory regulations and obligations for the protection of your data.
The protection of your data is important to us, which is the reason why we aspire to uphold your rights with regard to data protection.

1.3. Groups of data subjects

This data protection policy applies to the personal data of visitors to our website, our clients and suppliers, business partners and service providers, debtors together with their legal or other forms of representative, third-party debtors, lawyers, public authorities, bodies en-gaged in the administration of justice, employees, applicants wishing to work for us and other persons with whom we communicate.

2. Verantwortlich

The controller responsible for processing personal data in the sense of applicable data protection legislation, including the EU General Data Protection Regulation (Regulation (EU) 2016/679), is:

Atlas Inkasso Ltd. & Co. KG
Gottlieb-Daimler-Str. 9
74076 Heilbronn

Phone: 07131/899 57 0
E-Mail: info@atlas-inkasso.de

(hereinafter referred to as “Atlas-Inkasso”)

Atlas Inkasso Ltd. & Co. KG is represented by

Atlas Inkasso Ltd. Reg in England & Wales Companies House
– Cardiff U.K. Company No. 05875129 –
69 Great Hampton Street
B18 6EW Birmingham
Directors: Johannes Krist & Berkant Arslan

Atlas Inkasso Ltd. & Co. KG operates this website with sole responsibility.

2.1. Contact details of our data protection officer

In the event of any questions relating to the way we handle personal data, there are two ways in which you can clarify your questions or communicate your concerns:

– If you have any general queries about data protection or a request for information, please contact our data protection officer, giving details of your request and your contact address:

Ioannis Dimas
Data protection officer
E-mail: datenschutz@atlas-inkasso.de

2.2. Changes to this data protection policy

Important note:
This data protection policy may be amended from time to time. These amendments will for example be made when technical progress results in new statutory regulations or when other factors lead to changes.

We would therefore ask you to revisit this page occasionally in order to obtain information about the possible changes that we may make here.

2.3. Legal rights

If you disagree with parts of this data protection policy, you may have rights in law that we will take into account in the relevant sections of the data protection policy.

3. Personal data

3.1 What types of personal data are collected?

3.1.1. Applicant data

We are very pleased at your interest in working for us and contributing to our team. In order for us to gain a picture of you, your professional suitability etc., various details are required in your application such as name, address, date of birth, contact data, education and training, career history, nationality and possibly residency status as well as certificates and references. Where appropriate, and permissible under local laws and regulations, we may also require information about your state of health.

We generally need the following in order to process your application: your name, age / date of birth, gender, photograph, family status, contact details, qualifications, CV (career history, references), nationality, driving licence, passport, police record.

  • First & last names
  • Address details
  • Phone & fax number
  • E-mail data
  • Past and current employment / occupation
  • Occupational title (vocational training)
  • Academic title
  • Date of birth
  • Employment data concerning current/previous jobs (possibly with information on wage/salary)
  • For underage persons – information about their legal guardians
  • Certificates and references


3.1.2 Client data

If you are a client of Atlas Inkasso Ltd & Co. KG, we collect data about your person (such as your contact details), or about other people in your company in addition to the information about your company in order to provide services to you.

For the most part, your personal data are provided by you direct (for example when you commission us), or collected by us in the course of executing the commission provided this is necessary for its performance.

We collect the following data about our clients:

  • First & last name, company name
  • Details of contact persons
  • Address details
  • Phone & fax number
  • E-mail data
  • Bank details

3.1.3. Prospects

If you are a prospect, we collect data about your person (such as your contact details), or about other people in your company in addition to the information your company in order to provide services to you.

For the most part, you provide us with your personal data direct (for example when you contact us by e-mail), or we collect this data in the course of handling your inquiry provided this is necessary for us to answer it.

3.1.4. Debtors

In addition to information about a debtor’s company, we will also capture data about his/her person. The personal details are generally communicated to Atlas-Inkasso by its principals (clients) direct. In the course of our activity on behalf of the client, we will, if necessary, process or ascertain other data.

We collect the following data about debtors:

  • First & last names
  • Company name
  • Address data (including previous addresses)
  • E-mail data
  • Phone & fax number
  • Date and place of birth
  • Bank details
  • Past and current employment / occupation
  • Occupational title (vocational training)
  • Academic title
  • Employment data about current and past employment or self-employed work (possibly with information on wage, salary and bonuses)
  • For underage persons – information about their legal guardians
  • Social insurance number
  • Income, financial status
  • Information on family status
  • File number as contact reference
  • Claim status
  • Payment behaviour
  • Data concerning credit standing from generally accessible sources (announcements by local courts in insolvency matters and central debtor records)
  • Other information that may be necessary for us to be able to meet our contractual obligations.

3.1.5. Suppliers

If you are one of our suppliers, we collect data about your person (such as your contact details), or about other people in your company in addition to the information your company in order to ensure smooth processing and further execution of our order.

We collect the following data about our suppliers:

  • First & last names
  • Details of contact persons
  • Address details
  • E-mail data
  • Phone & fax number
  • Bank details

3.1.6. Employees

Employees of our company are given the leaflet “Handling employee personal data”.

3.1.7. Visitors to our website

We collect a limited amount of information about visitors to our website.

This is necessary as we wish to continually optimise our website, and the information acquired in this way gives us important insight into how we can improve our website.

When we collect and evaluate these data, we currently use the Google Analytics service. However, when we implemented it we took care to ensure that the IP address that is always transferred (personal data) is only forwarded to our service provider in anonymised form.

Data are collected in two ways from visitors to our website.

1. We collect the following data on our website using the forms provided (contact form and order form)

  • Name
  • E-mail
  • Phone
  • Company name
  • Address details
  • Name of debtor
  • Reason for claim

2. The provider of the website automatically collects and stores information in so-called server log files that your browser automatically transfers to us. This information comprises:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

3.2. How are personal data collected?

3.2.1. Applicant data

For the most part, you put together your personal data in the form of application documents, which you then send to us. Additional personal data may then be disclosed to us by you during a telephone or face-to-face interview that are then added to the information that we already have.

3.2.2. Prospects

For the most part, you provide us with your personal data direct or in the form of requests by e-mail, telephone or contact form, or we collect them in the course of entering into a legal transaction with you (e.g. quotation), where this is necessary for its performance.

3.2.3. Client data

For the most part, your personal data are provided by you direct (for example when you commission us), or collected by us in the course of executing the commission provided this is necessary for its performance.

3.2.4. Debtor data

Your personal data are collected by our client in the course of a commission (debt collection order). In addition to this, your personal data will also be collected by service providers commissioned with the task such as Schufa, credit agencies (Credit-Safe, D&B, DWA, Supercheck) and / or investigative agencies. Personal data relating to you will also be collected from public authorities and other external bodies such as banks and insurance companies.

3.2.5. Suppliers

For the most part, your personal data are collected when you become one of our suppliers. It may become necessary to capture personal data about employees in your company subsequently when contact persons change.

3.2.6. Visitors to our website

When you visit our website, we will automatically capture your data with the help of cookies in accordance with the cookie settings in your browser. You can find additional information about cookies, for example about how we use them and what options you have, here.

We will also collect data about you when you contact us via the website, for example when you complete a form, enter a comment, or log into the client area.

3.3. How are personal data used?

3.3.1. Applicant data

The main reason why we use your personal data is to assess your person and your abilities in the course of examining applications and shortlisting applicants.

3.3.2. Prospects

The main reason why we use your personal data is to prepare and carry out communication between us.

In this process, quotations and order confirmations as well as delivery notes, invoices and other communication in the form of letters, e-mails, notices and messages may be exchanged between us. Moreover, we both have a legitimate interest in ensuring that contractual agreements are observed and a smooth business relationship guaranteed.

3.3.3. Suppliers

The main reason why we use your personal data is to prepare and carry out communication between us. In this process, inquiries and orders as well as incoming invoices and other communication in the form of letters, e-mails, notices and messages may be exchanged between us. Moreover, we both have a legitimate interest in ensuring that contractual agreements and statutory provisions are observed and a smooth business relationship guaranteed.

3.3.4. Client data

The main reason why we use your personal data is to prepare and carry out communication between us and to execute your order.

In this process, quotations, legal authorisations, orders and their confirmation as well invoices and other communication in the form of letters, e-mails, notices and messages may be exchanged between us. Moreover, we both have a legitimate interest in ensuring that contractual agreements and statutory provisions are observed and a smooth business relationship guaranteed.

3.3.4. Debtor Data

The main reason why we use your personal data is to perform the contract with our clients with the aim of collecting their claims.

3.4. To whom are your personal data transferred?

It may happen in certain cases that personal data need to be transferred to external bodies, for example to public agencies (authorities and offices etc.), external service providers or other recipients.

3.4.1. Applicant data

The personal data collected remain exclusively within our company. Exceptions to this rule are service providers involved in recruiting suitable personnel (headhunters) or the Federal Employment Agency.

3.4.2. Prospects

The personal data collected generally remain exclusively within our company.

3.4.3. Client data

The personal data collected generally remain exclusively within our company.

It may be necessary to pass on data for the execution of a commission placed with us or to negotiate special conditions with a business partner or external contractor for a potential commission. In such a case, it may be necessary to disclose the name of the company and the associated contact person. However, we have set up order processing agreements with our business partners and external contractors to ensure that the information will not be passed on further without our knowledge and a prior examination of the legality of this.

3.4.4. Debtor data

The personal data collected generally remain exclusively within our company. However, it may be necessary to pass on your data to external third parties such as

  • Credit agencies (SCHUFA, Credit-Safe, D&B, DWA and Supercheck),
  • Creditors (clients of Atlas-Inkasso),
  • External contractors (authorised agents),
  • Internal departments / Atlas-Inkasso specialist departments,
  • Bodies engaged in the administration of justice,
  • Public authorities

for the purpose of contractual performance.

3.4.5. Suppliers

The personal data collected remain exclusively within our company with the exception of our external accounting services provider.

3.4.6. Visitors to our website

Unless you specify otherwise, we may pass on information to providers of web analytics and social media services in order to ensure that you only receive targeted advertising.

3.5. Transfer of personal data to third countries

As a general principle, we do not transfer personal data collected via this website to countries outside the European Union or European Economic Area (third countries).

However, it may become necessary to transfer data to a third country as a result of obligations arising from agreements between us and you as our business or communications partner. Such a transfer will only take place after examination and assessment by our data protection officer. Transfer will also only take place if the agency (recipient in the third country) has an adequate, suitable and secure level of data protection that it can guarantee. Appropriate contractual agreements have also been reached with these recipients.

If you require additional information, you can contact us or get in touch with our data protection officer, whose contact details you can find above in section 2.1.

3.6. How are your personal data protected?

3.6.1. Measures

We ensure the protection of information, and in particular the protection of your personal data, by undertaking suitable technical and/or organisational measures in order to protect your personal and other data against unauthorised access and abuse.

3.7. How long are your personal data stored?

3.7.1. law

We will erase your personal data from our systems if we have no relevant contact with you for a period of three years unless we are obliged to retain your personal data by law or other regulation.

The law foresees a number of obligations and periods relating to data retention. The corresponding data will be erased once these periods expire unless they are still required for contractual performance, for business purposes and/or due to legal provisions.

The information may also be stored beyond such periods if the data subject consents to this in writing.

3.8. How can you access, modify or withdraw personal data that you have entrusted to us?

3.8.1. General

You have various rights when we are in possession of your personal data.

You are welcome to contact us in this regard, and we will try to process your request as promptly as possible in accordance with statutory provisions.

3.8.2. Consent

In certain circumstances, we must obtain your consent to processing your personal data in connection with specific activities, work processes and quotations, depending on the purpose for which your data are required. We will seek this consent from you explicitly by means of opt-ins.

Such consent must be given by you voluntarily, and the necessary steps such as checking the intended selection box or confirming links sent to you by e-mail must be performed by you personally.

This is how we ensure that you have control over such processing and that you can give or refuse consent or withdraw (revoke) any consent you may have given.

We keep records of the consent that you give us in this way.

You are entitled to withdraw any consent you have given at any time.

3.8.3. Right to withdraw consent

You have the right to withdraw your consent to the processing of your personal data for specific activities at any time.

3.8.4. Right to object

If you think that we make unauthorised use of your personal data and you disagree with this, you are entitled to lodge an objection. In this case, we will respond to your request within 30 days. We will generally only oppose your objection in specific, closely circumscribed situations.

3.8.5. Right to information

You have the right to obtain information from us concerning the personal data we store at any time. You also have the right to request that we rectify, update or erase this information.

We also have the option of asking you to confirm your identity or asking you for more information concerning your request. Similarly, we can decline your request this is legally permissible. You will of course be informed of the reasons.

3.8.6. Right to rectification

You naturally also have the right to have us rectify you personal data immediately if they are inaccurate or incomplete, or if they have changed.

3.8.7. Right to erasure

You may request us to erase your personal data if we have processed them unlawfully. We will respond to your request within 30 days. We can we only refuse this in certain circumstances when necessary.

Where we agree to your request to erase data, we will erase your data and include your details in a list of persons who do not wish to be contacted by us. This is the only way of ensuring that you are not contacted by us again.

3.8.8. Right to the restriction of processing

You have the right to restrict (block) the processing of your data by us. You have this right in particular when one of the following reasons applies:

  • You dispute their completeness and accuracy.
  • Processing is unlawful and you nevertheless object to erasure.
  • We no longer require your data, but you still need them in order to assert or exercise legal claims.
  • You have objected to processing and we are still checking whether there are legitimate reasons for us to oppose your request.

3.8.9. Right to notification

If you have exercised your right to rectification, erasure or restriction of processing, we are obliged to notify all recipients to whom we have disclosed your personal data of such changes unless this proves impossible or involves disproportionate effort.

You naturally also have the right to request us to inform these recipients about requested changes.

3.8.10. Right to data portability

You have the right to transfer the data from us to a different controller. We will support you in this process by transferring the data direct on your behalf or by providing you with a copy of the data in a commonly used and machine-readable format.

3.8.11. Right to lodge a complaint

You have the right to lodge a complaint with us or with the responsible supervisory authority about the way we use your personal data. You can lodge such a complaint with us in writing, by e-mail or personally by phone, either direct with the company or via our data protection officer, whose contact details you can find above in section 2.1.

3.9. What are cookies and how are they used?

3.9.1. What are cookies?

A cookie is a small file used to store Internet settings. Virtually every website uses cookie technology. When you first visit a website, your web browser will download cookies. When you next access the website from the same device, the cookie and the information it contains will be sent back to the website that generated it (first-party cookie) or to another website to which it belongs (third-party cookie). This allows the website to detect that it was already accessed by the browser and in some cases will vary the content that is displayed.

Some cookies are extremely useful as they can improve the user experience when a website that you have already visited is accessed again. Provided that you use the same device and browser as before, cookies will remember e.g. your preferences, how you use a page and will adapt the offering displayed to match your personal interests and needs.

Cookies can be divided into four categories depending on their intended purpose: essential cookies, performance cookies, functional cookies and cookies for marketing purposes.

3.9.2. Type of cookies

You can also check what types of cookies are accepted and change this. You can generally perform this in your browser settings.

We also provide information on this in our data protection policy.

3.9.3. Rejecting cookies

You can naturally also modify your browser settings so that you receive only those cookies that are essential for executing the basic functions of the website – in this case, all other cookies would no longer be accepted.

Most browsers accept cookies. If you would prefer us not to collect data via cookies, you can specify in your browser’s privacy settings that only some cookies should be accepted or all cookies rejected.

However, if all cookies are reject, you may not have access to all the functions and content of our website.

Since each browser type is designed differently, we would recommend that you consult your browser’s help menu to learn how to change your cookie settings.

You can find general information on the subject of cookies, including ways of deactivating cookies, at aboutcookies.org. You will also find a description of how to delete cookies from your computer.  

3.9.4. What cookies are used?

  • Google Analytics

4. SSL-Verschlüsselung

This site uses SSL encryption for security reasons and to protect the transmission of sensitive content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by changing the address line of the browser from „http: //“ to „https: //“ and the lock symbol in your browser line.

If SSL encryption is enabled, the data you submit to us can not be read by third parties.

5. Legal basis

The legal basis for processing personal data is provided by the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) as well other European regulations and laws. The following points describe the legal basis according to the GDPR and BDSG. We make reference to this legal basis when processing your legal data.

Art. 6 GDPR Lawfulness of processing:

Sect (1) Processing shall be lawful only if and to the extent that at least one of the following applies:

  • Consent Art. 6 Sect. 1 Subsect. 1 a)

The data subject has given consent to the processing of his or her personal data for one or more specific purposes;

  • Contract performance or taking steps prior to entering into a contract Art. 6 Sect. 1 Subsect 1 b) GDPR

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

  • Compliance with legal obligation Art. 6 Sect. 1 Subsect 1 c) GDPR

Processing is necessary for compliance with a legal obligation to which the controller is subject;

  • Legitimate interest of the controller or the legitimate interest of a third party Art. 6 Sect. 1 Subsect 1 f) GDPR

Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

  • Decision on the justification of a contract of employment in accordance with Art. 88 GDPR in combination with § 26 Sect. 1 Subsection 1 BDSG

 If you submit an online application to us via our website, we will also use your data for the decision on the grounds for the conclusion of a contract of employment with you and, where applicable, as the grounds for the performance and termination of such a contract.

Please note that this data protection policy will be modified when e.g. technical, organisational and/or statutory circumstances or bases change. We would therefore recommend that you revisit this page periodically to obtain information about the latest version of our data protection policy.

6. Sources for used pictures and graphics:

https://de.fotolia.com/
https://www.pexels.com/
https://unsplash.com/

In addition, own images and graphics were used in which the rights of use with the operator of the website.

6.1. Image rights Fotolia:

©stokkete / 91007967 – Happy businesswoman having a coffee break
©dikobrazik / 98507913 – All World Vector Flags. Vector Colle
©stokkete / 118346178 – Successful women entrepreneurs at work . 
©Antonioguillem / 166791569 – Businesswomen working together 
©Elena Hölzer / 44151775 – Erde, Weltkarte
©StockPhotoPro / 137202336 – Financial planning
©alotofpeople / 115372019 – Business people and puzzle
©sdecoret / 180629284 – Businesman using flying network balls connection 3D rendering
©momius / 48886193 – Jetzt anmelden Tastatur. Finger
©Denys Rudyi / 104359443 – Europe map with countries flags
©stokkete / 86035281 – Female business team using a digital tablet
©Antonioguillem / 178618483 -Satisfied customer talking on phone and looking at you

Menü